Frequently Asked Questions
Everything you need to know about shopping with Anna-Berg.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary between 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have the original tags attached. Please use our online portal to initiate a return label.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.
Which payment methods do you accept?
Anna-Berg accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
Where are Anna-Berg garments manufactured?
We pride ourselves on ethical production. Our collections are designed in-house and manufactured in certified factories that adhere to fair labor practices and high-quality craftsmanship standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.